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damn automagic and dialdirect are disgusting!!!!

15 May 2009, 09:42

im so be-F today

dialdirect said the panel work would take 2-3 working days.

my car went in monday to Automagic, because that what insurance said, they tell me by friday

they also said i had to pay R380 for my tire because it became damaged.


now i get no feedback from them.

so my dad calls this morning and enquires

they say the tire is discontinued and they cant replace,

they cant replace my badge on my car cos of some problem.

so my dad asks why no contact?

guy somma replies with, "what the F are you asking me?!" and puts phone down :evil:
Last edited by crispy boss on 04 Jun 2009, 17:53, edited 1 time in total.

Re: damn automagic and dialdirect

15 May 2009, 09:45

8O

Did he actually swear at your dad?

Re: damn automagic and dialdirect

15 May 2009, 09:56

gonna name and shame these fools!
gonna get my car maybe today and not bother with the grill and badge, cos this isnt right

Re: damn automagic and dialdirect

15 May 2009, 10:00

Corsa Addict wrote:8O

Did he actually swear at your dad?


8O 8O 8O

Im lost for words. Go to the Son boeta and place an article jong coz this is just bad service. :x

I work for an ISP and have to follow up on payments every day totaling up to R50 000.00 max and even if a client swears at me I still have to be polite and keep my professionalism. So this is just poor service boet, I will never join them. Thanks for informing us. :thumbup:

Re: damn automagic and dialdirect

15 May 2009, 10:03

my dad doesnt swear... that fool on the phone can be glad it wasnt me calling him :evil:

Re: damn automagic and dialdirect

15 May 2009, 10:33

HELLO PETER.COM :thumbup:

Re: damn automagic and dialdirect

15 May 2009, 11:08

gonna hello peter when i get home... two seperate reports :evil:

Re: damn automagic and dialdirect

15 May 2009, 12:37

Crispy,come we go to them and make skandal there,I don't care who it was,I will swear all the mense out that work there including the bloody tea lady.

Re: damn automagic and dialdirect

15 May 2009, 12:41

and hope u actually inform dial direct that a place they referred you to actually has such crap service and that they insult the clients

Re: damn automagic and dialdirect

15 May 2009, 13:54

moer hulle :D

Re: damn automagic and dialdirect

15 May 2009, 13:55

crispy u got pm'd

Re: damn automagic and dialdirect

15 May 2009, 16:18

dial direct heard from us first

Re: damn automagic and dialdirect

15 May 2009, 16:22

8O thats bad boet :evil:

Re: damn automagic and dialdirect

15 May 2009, 17:07

hellopeter.com meneer....dits wat ek gewoontlik doen met bad service

Re: damn automagic and dialdirect

18 May 2009, 13:20

i went to fetch my car today...

still no badge, they tried to glue the broken grill back together...

they used pirate parts- as specified by the damn insurance company! WTF!

they couldnt do the wheel alignment because my hub is damaged, i ask, why didnt telesure pick it up when I TOOK THE CAR TO THE CENTURY CITY branch for inspection? i said there was a shudder, they didnt believe me...

the panel gaps are disgusting! i waited another hour for them to fix it, no luck.

there is water in my headlight now on the left.

the fender moulding is still loose.

the wheel alignment is even further out

my car's engine oil is pitch black from abusive driving and i know it was them because the one guy asked, "what have you done to the motor, cos it goes"

the engine bay is flippin dirty now also!

the one fool had to move my car back into the workshop and was revving it constantly, with cold oil in it...


to say the least, that was a shocking 1.5 hours of my day

Re: damn automagic and dialdirect

18 May 2009, 13:56

http://www.fordstownerssa.co.za/forums/ ... 06#p435606

Re: damn automagic and dialdirect

18 May 2009, 15:04

bro...put this ppl on http://www.hellopeter.com/

Re: damn automagic and dialdirect

18 May 2009, 15:10

i have the managers sorting it out directly

Re: damn automagic and dialdirect

18 May 2009, 17:37

hope they sort it out for u

Re: damn automagic and dialdirect

19 May 2009, 08:42

no call.

now i will continue skelling!!!!!!!!!!!!!!!!!! :evil:
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